The Great Place To Work® model, which is used to assess Best Workplaces™ is based on two lenses;
Firstly, employees respond to 59 survey questions in the Trust Index™ Employee Experience Survey describing the extent to which employees Trust the people they work for, have Pride in work they do and share Camaraderie among people they work with. A 95% confidence level with a 5% margin of error or better in survey results is maintained. The Trust Index™ Employee Experience Survey is conducted to understand the employee workplace experience and constitutes 75% of the total organization score. In Sri Lanka, only organizations certified (for a period of 1 year) as a great workplace with more than a 70% minimum positive employee perception are considered for Best Workplaces™ studies in that year.
Secondly, the people’s practices put in place by the organization to drive and sustain the employee experience over the long term are evaluated through a central submission termed the Culture Audit™. The practices and processes in place to drive the employee experience are evaluated through a central submission termed the Culture Audit™ which constitutes the remainder 25% of the total score.
A robust approach for maintaining anonymity is followed so participants had the opportunity to provide candid feedback. Results for each of the listed organizations are audited to maintain accuracy and validity of an organization’s inclusion in the Best Workplaces™ List.
This study was conducted for organizations assessed between April 2024 to March 2025.